Fraud attempt on WISE users

[Gaybutton]

Folks, if you receive an Email from [email protected] saying "We need some additional information before you can receive money in your Wise account" it is a FRAUD.

Don't respond to it. Just either delete it or log on to your WISE account and let them know you too received that Email.

I already checked this out with WISE and they verified that it is a phishing fraud attempt. I logged on to my WISE account and let them know. I received the following response:
________________________________________________________

Thanks for getting in touch, and sorry to hear about that.

The email you reported doesn't belong to Wise. We’ve looked into the issue and done everything we can to prevent this from happening again.

If you interacted with this email in any way, here are some things you should do:

If you’ve shipped any items, please contact the shipping company immediately and cancel the shipment. They might be able to stop the delivery and recover your goods
Don’t send money to any bank accounts provided by this email’s sender. If you’ve already done this, reach out to your bank and request a recall
Reach out to the financial institution you sent money to and ask them to investigate the recipient’s bank account
Report the scammer’s profile to the marketplace or platform you’re using, like Facebook or Gumtree
File a police report and notify local authorities about this scam. Make sure to include the fake wise email address, any fraudulent bank details, the address where you shipped goods, the scammer’s profile on the marketplace and any other information about the incident in your report. If the police get in touch, Wise will provide all the information about the case
Report the email address to the email provider — for example, gmail addresses should be reported as an abuse to Google

Our security team can investigate the suspicious message you received. For that, send a screenshot and the full original copy of the fraudulent email with headers to [email protected]

Check how to trace an email with its full headers

Read more on our support pages:

Is the website you’re logging into really Wise.com?
How to identify fraudulent vs legitimate communications
How to avoid online scams
I may be a victim of fraud or scam

Thanks for reporting this. Our teams are looking into the matter and taking all the necessary actions.

Let us know if you have any other questions. We’re happy to help.



Regards

Wise

[Jun]

Of course it's a fraud. Such things usually are. Google put most of them in the junk mail folder, but a few make it through.

Surely it's a safe bet to ignore EVERY email about incoming funds, unless your're expecting money ?

And even then, absolutely NEVER click on a link in any e-mail purporting to be about an account or transaction. Just independently go to the website of your provider.

I also have a different email for banks and family to everything else. The fake bank emails invariably go to the "wrong" email address, which is yet another red flag

[Gaybutton]

I also have a different email for banks and family to everything else. The fake bank emails invariably go to the "wrong" email address

That is an excellent idea. I'm going to start doing the same.

Folks, if any of you have additional security ideas, please post.

[Jun]

A strict rule of absolutely NEVER clicking on an e-mail link for anything that may involve money or personal data fixes most problems.

After that, assume every incoming e-mail or phone call is a scam, until proven otherwise.

Fakes e-mails in the junk mail folder include topics like bank transactions, tax returns, deliveries, customs clearance & my Microsoft account.

Most British banks don't send out e-mails with links in them. I complained to the one that did, as sending links encourages people to click on them which is very bad practice.

[Gaybutton]

I complained to the one that did, as sending links encourages people to click on them which is very bad practice.

I hope they stopped doing that. I would have thought in this day and age with all kinds of scams the bank would have better sense than to try to get their customers to click on a link.

I don't care what the source of an Email is, if it contains a link to click, that Email gets immediately deleted. If it looks like it might be legitimate, I still either delete it or contact the actual source it pretends to be. I knew immediately the Email I received, supposedly from WISE, was probably phony. That is why I logged on to WISE and checked. You see the response WISE sent, so I'm glad I let them know about it and was able to start this topic to warn others.

I hope no one reading this will ever fall for a scam, especially if it is something that sounds really good. "If it sounds too good to be true, it isn't true"

[Rocket]

If you’re on Facebook, be careful about accepting friend requests. A hacker got in that way and commented on my photos I have stored on my device.

Also I was wondering. I was cleaning up my emails I get that I don’t want. They all have a link to unsubscribe from their emails. I would assume this is dangerous also. I saw an obvious fake one and realized they can get you trying to click the unsubscribe link.

[Gaybutton]

I saw an obvious fake one and realized they can get you trying to click the unsubscribe link.

Good point. I wouldn't advise clicking on any kind of link in these Emails. My eyebrows raise when I am offered to unsubscribe to something I didn't subscribe to in the first place.

I suggest simply deleting them or consigning them to the Spam folder.

[Gaybutton]

Has anyone else received anything similar? If yes, what was it?

[Jun]

Well, for my "second tier" e-mail there are about 20 e-mails in my spam folder currently.

The usual mix of scams. New login on your X account from iPhone, you are invited to join our investors syndicate, your order number 89839240 has been shipped, Collect Your Tax Rebate Today from HM Revenue & Customs etc etc.

Nothing in the spam folder of the e-mail address that I keep for banking and family.

[Jun]

The google filters seem to be allowing more spam emails through in the last few days.