Report board technical problems here

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mahjongguy
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Joined: Thu Aug 05, 2010 1:07 pm

Re: Report board technical problems here

Post by mahjongguy » Sun May 12, 2019 6:39 pm

Still having the General Error. Roughly 50% of the time.

3BB, Firefox and MS Edge.

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Moses
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Re: Report board technical problems here

Post by Moses » Sun May 12, 2019 6:50 pm

mahjongguy wrote:
Sun May 12, 2019 6:39 pm
Still having the General Error. Roughly 50% of the time.

3BB, Firefox and MS Edge.
Do you mean SQL Error?
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mahjongguy
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Re: Report board technical problems here

Post by mahjongguy » Sun May 12, 2019 10:58 pm

Yes. The larger text says General Error. Other text mentions SQL.

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Gaybutton
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Location: Thailand

Re: Report board technical problems here

Post by Gaybutton » Mon May 13, 2019 1:36 pm

You know who got the SQL error this time? ME.

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Moses
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Re: Report board technical problems here

Post by Moses » Mon May 13, 2019 10:26 pm

Gaybutton wrote:
Mon May 13, 2019 1:36 pm
You know who got the SQL error this time? ME.

Image
Thank you. This pic will help me to deal with support.
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jimnbkk
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Re: Report board technical problems here

Post by jimnbkk » Mon May 13, 2019 11:33 pm

I don't get the SQL error any more, but pages take up to a minute to load now. Starting with initial page, the little circle rotates backward for about 20 seconds or so, then it starts rotating clockwise for maybe another 20 seconds or so before a page loads. Does this on all pages. Makes using the website a bit tough.

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Gaybutton
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Re: Report board technical problems here

Post by Gaybutton » Mon May 13, 2019 11:37 pm

jimnbkk wrote:
Mon May 13, 2019 11:33 pm
Makes using the website a bit tough.
If I understand Moses correctly, the problem is actually easy to solve. All that needs to be done is to get my web host company to move the board to a less crowded server. Sounds easy, but getting the web host company to do it is another story - they keep denying that the board is on a crowded, over-used server. Moses is working on it.

This whole damned thing got started because my web host company installed updated software without even informing us. That is what triggered off the original problem about the board showing wrong times and posts starting to appear out of order.

If anyone is wondering why I don't just move the board to a different web host company, the answer is I've already spent several hundred dollars trying to get these problems solved and the web host company is paid up through April, 2020. If I move to a different web host company at this time, then I would have to forfeit the money I've already spent, pay the fees another web host company will charge, and there is no guarantee it would solve these problems.

I'd like to have the board running smoothly, efficiently, and quickly for everyone, but I'm not about to spend hundreds more trying to do it, especially since I can't be certain it would even work.

billyhouston
Posts: 87
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Location: Chiang Mai

Re: Report board technical problems here

Post by billyhouston » Tue May 14, 2019 3:10 am

I'm in the UK at the moment and keep getting the SQL error which may, or may not, be resolved after 5 or 10 minutes.

I get around this by connecting through the Netherlands using, a VPN.

Strange.

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Jogger
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Joined: Mon Aug 23, 2010 4:29 pm

Re: Report board technical problems here

Post by Jogger » Tue May 14, 2019 7:09 am

SQL ERROR [ mysql4 ]

Lost connection to MySQL server during query [2013]

An SQL error occurred while fetching this page. Please contact the Board Administrator if this problem persists.

fountainhall
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Location: Bangkok

Re: Report board technical problems here

Post by fountainhall » Wed May 15, 2019 2:05 pm

After a week with no problems, I got the SQL error signal when I tried to post at around 13:35 in Bangkok. My name and password worked and I could access the Board Index. But then I could not get in to Everything Else or to any post anywhere on the site. This lasted around 20 minutes.

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